Jobs at Mathmos

eCommerce Marketing & Support Exec.

  • Salary:                             Competitive Basic and Bonus
  • Location:                          Mathmos Lava Lamp Factory (not hybrid)
  • Hours: Monday – Friday:    Hours to be agreed
  • Saturday:                         11 am – 1 pm
  • Start Date:                        ASAP

Company

We are a small, friendly team based in our factory in Poole. We are a well-known for our unique products, strong heritage and quality products. We have a growing D2C International e-commerce business.

The Role

A varied full-time role reporting to the UK Area Manager covering customer support, digital marketing, and manning our factory shop. It is based in the factory, with free car and bike parking. It is an excellent opportunity for someone who wants a hands-on role in an eCommerce business.

Responsibilities

  • Provide excellent customer support through various channels, including email and phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Monitor and manage customer reviews and feedback, proactively enhancing the overall customer experience.
  • Collaborate with the creative team to develop visually engaging and persuasive content for product listings and social media platforms.
  • Assist with the creation of blogs, email and other marketing activities.
  • Working with the in-house team to grow Mathmos’ reach on social platforms, including Instagram, TikTok, YouTube, Facebook, Pinterest and X.
  • Man our factory shop, engaging with customers to make sales and produce content.

You

  • Have proven experience in both eCommerce marketing and customer support.
  • Strong understanding of digital marketing strategies and tools.
  • Excellent communication, collaboration and interpersonal skills.
  • Good keyboard skills.
  • Photo and, ideally, video editing.

Apply to jobs@mathmos.com with a cover letter telling us why you would like the job, your current remuneration and your CV.

 

Senior eCommerce Marketing Specialist – PPC Focus

  • Salary:                             Competitive Basic and Bonus
  • Location:                          Mathmos Lava Lamp Factory (not hybrid)
  • Hours: Monday – Friday:    Hours to be agreed

Position Overview

Mathmos, inventors of the lava lamp, are seeking a highly skilled and experienced Senior eCommerce Marketing Specialist with excellent PPC skills to join our team. You will be based in the lava lamp factory in Poole and work on a broad spectrum of eCommerce activities with our small in-house team to grow our International D2C business further. This position is an excellent opportunity for a PPC specialist to work in a broader, more varied role in a small but well-known local company. It would suit a team player who enjoys working alongside others, is reliable and flexible and would enjoy making a significant contribution to the company’s success.

Responsibilities

  • Develop and implement innovative PPC strategies to drive traffic, increase conversion rates, and maximize ROI across Google, Amazon, Meta and other social media platforms.
  • Conduct in-depth keyword research, competitor analysis, and market trends to inform PPC campaign strategies.
  • Oversee budget allocation, bid management, and ad creative testing to achieve performance goals.
  • Collaborate with our in-house content creators, designers, and developers to ensure cohesive and effective campaigns.
  • Utilise analytics tools to provide regular performance reports, insights, and recommendations for continuous improvement in all aspects of our eCommerce operations.
  • Stay abreast of industry trends, emerging technologies, and best practices to maintain a competitive edge.
  • Monitor and analyse eCommerce performance metrics, providing insights and recommendations for improvement.
  • Use other Digital Marketing skills to grow Mathmos’ International e-commerce business.

Experience & Qualifications

  • Proven experience of at least two years developing and implementing successful PPC campaigns in an agency or eCommerce environment.
  • In-depth knowledge of PPC platforms, including Google Ads and Amazon.
  • Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions.
  • Experience with A/B testing, landing page optimization, and conversion rate optimization.
  • Have good knowledge and experience of SEO practices.
  • Excellent communication and collaboration skills to enable you to work with our small team.
  • Ability to keep up with the latest trends and best practices in eCommerce, digital marketing, and PPC.
  • Ideally, a bachelor’s degree in Marketing, Business, or a related field.

Benefits

  • Friendly working environment.
  • Free Car and Bike parking on site.
  • Staff Discount

Please submit your resume and a cover letter outlining your relevant experience and current remuneration to jobs@mathmos.com